Warranty request form

To process your warranty claim please complete all details below. For fitted parts only.
Note: Warranty only applies to the original purchaser and is non transferable. For more details JMACX Offroad Solutions Terms & Conditions


Applicable for Shock Claims Only


Applicable to Front Alpha Struts Only



Claim Details


Thank you for submitting your Warranty Claim Submission. We regret to inform you that JMACX is currently closed for our annual end-of-year shutdown, from Friday, December 20th, 2024, to Monday, January 13th, 2025.

Your inquiry is important to us, and we will make every effort to respond promptly upon our return.

If your matter is urgent, we recommend reaching out to one of our authorised facilities, which may be able to assist during this period. You can find a list of facilities and their contact details through the link below. Please note that individual facilities may have varying operating hours over the holiday season.

JMACX Authorised Facilities

We appreciate your understanding and patience.